FAQ

Q

When will the books I ordered arrive?

A
We send your order by airmail. Normally, it takes 2-4 weeks from Japan to reach you. However, it may take longer depending on how the plane operates. It may take a month or more. We give you the tracking number at the time of shipment. Tracking numbers cannot be assigned to the United States.
Q

How can I cancel my order?

A
We send your order after confirmation of payment. So, if you wish to cancel, please don't go through the payment procedures. When you don't complete the payment process, your order is automatically canceled. When you have completed the payment procedures, you cannot cancel your order.
Q

Is there any stock of books not on the list?

A
We are sorry. All publications in stock are on the list. Other books are sold out.
Q

How about the shipping cost?

A
One book costs 600 JPY. The maximum is 5000 JPY. For example, 5 books cost 3000 JPY, 15 books cost 5000 JPY.